Secrets to IoT Success from the World's Leading MNOs

This Forrester Spotlight report, commissioned by Arm, investigates the challenges and opportunities that the IoT is offering from the perspective of Mobile Network Operators (MNOs).


While interviewing a number of international Mobile Network Operators (MNOs), Forrester found that organizations should take a customer-centric approach to IoT but also keeping the bigger picture in focus.

Key takeaways :


  • Few IoT projects have been runaway successes:
    • Common pitfalls have included unconvincing use cases, overemphasis on technology as a stumbling block, objective fragmentation and misalignment as well as the ever-present security concerns.

  • The next generation of IoT solutions are now starting to emerge:
    • Clear business objectives are required which incorporates IoT into a larger digital transformation.

  • New connectivity standards are seeing cellular as the leading choice for IoT:
    • With the acceleration of 5G, NB-IoT and other LPWAN protocols, cellular IoT can offer better security, bandwidth, and coverage for IoT deployments.

  • MNOs recommend the way forward for IoT success:
    • organisations need to boost open innovation, using lean, agile, and design thinking methods. There’s a focus on developing the right IoT partner ecosystem and designing for a platform-based approach.

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